1. What are cookies?
Cookies are small text files stored in your browser when you visit a website. They are used to remember preferences, maintain user sessions, and analyze traffic.
2. Cookies we use
2.1. Strictly necessary cookies
These cookies are essential for the operation of the Service. They cannot be disabled without affecting functionality.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
next-auth.session-token | Rivelko | Maintain the authenticated user's session (JWT encrypted in an HttpOnly cookie) | 30 days |
next-auth.csrf-token | Rivelko | Protection against CSRF attacks | Session |
next-auth.callback-url | Rivelko | Redirection after authentication | Session |
2.2. Third-party cookies (payments)
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
__stripe_mid / __stripe_sid | Stripe | Fraud prevention and secure payment processing during checkout | 1 year / 30 min |
2.3. Local storage (localStorage)
Rivelko's embeddable widget uses localStorage(not cookies) to maintain the visitor's conversation state across page reloads:
| Key | Purpose | Duration |
|---|---|---|
rivelko | Store the conversation ID and form status to resume where the visitor left off | Permanent (until manually cleared) |
3. Cookies we do NOT use
Rivelko does not use:
- Analytics cookies (Google Analytics, Mixpanel, etc.)
- Advertising or remarketing cookies
- Social media cookies
- Cross-site tracking cookies
To measure site performance and visits we use Vercel Analytics and Vercel Speed Insights, which operate without cookies or persistent identifiers: they process aggregated, anonymous data, do not track visitors across sites, and therefore do not require prior consent.
4. Legal basis
Strictly necessary cookies are used under article 22.2 of the LSSI-CE, which exempts from consent the technical cookies necessary for the provision of the service requested by the user.
Stripe cookies are used exclusively when the user voluntarily initiates a payment process, under the same legal exception.
5. Managing cookies
You can manage or delete cookies through your browser settings:
Please note that disabling necessary cookies may prevent the Service from functioning correctly (for example, you may not be able to stay signed in).
6. Contact
For any questions about our Cookie Policy, you can contact us at support@rivelko.com.